Privacy Policy

Effective Date: 2026-07-14

Introduction
Welcome to Souls On Social (https://soulsonsocial.com/). This website is operated by Miltos Karaiskakis (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Greek Law 4624/2019.

Data Controller

For the purposes of the GDPR, the data controller is:
Miltos Karaiskakis
Based in Santorini, Greece.
Contact Email: info@soulsonsocial.com

1. What Information We Collect

We may collect and process the following data about you:

• Identity and Contact Data: Your name, email address, phone number, and wedding/event date and location, which you provide via our contact forms or email inquiries.
• Technical Data: Your IP address, browser type and version, time zone setting, device information, and other technology on the devices you use to access this website. This is collected through cookies.
• Usage Data: Information about how you use our website, products, and services.
• Event Data: Specific details regarding your wedding or event necessary to provide our content creation services.

2. How We Use Your Personal Data

We use your data for the following purposes, relying on the legal bases of Consent and Legitimate Interest:

• To respond to your inquiries and provide the services you request.
• To manage and deliver our wedding content creation packages.
• To send you relevant information or marketing communications, only where we have your explicit consent to do so.
• To improve our website, services, and customer experience.

3. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: To request a copy of the information we hold about you.
• Right to Rectification: To correct any inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): To request the deletion of your personal data, subject to certain legal obligations.
• Right to Restrict Processing: To request a restriction on the processing of your data.
• Right to Data Portability: To receive your data in a structured, commonly used format.
• Right to Object: To object to the processing of your data for marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@soulsonsocial.com. We will respond within 30 days.

4. Cookies and Similar Technologies

What are cookies?
Cookies are small text files placed on your computer or device by a website when you visit it. They are widely used to make websites work more efficiently and to provide information to the owners of the site. You can find more information about cookies at www.allaboutcookies.org .

Our Use of Cookies
We use cookies to ensure the best possible experience for our users. Our website uses a cookie consent tool that allows you to manage your preferences.

Types of Cookies We Use:

• Strictly Necessary Cookies:
  These cookies are essential for the website to function properly. They enable core functionalities such as page navigation and access to secure areas. You cannot opt-out of these cookies. They do not require consent .
• Analytics/Performance Cookies:
  These cookies allow us to understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to analyze the use of our site. This helps us improve the user experience by tracking which pages are popular and how visitors navigate the site.
  Provider: Google Analytics.
  Your Consent: These cookies are only placed if you click “Accept” on our cookie banner. You can also refuse them. If you refuse, we will only place essential cookies .
• Marketing Cookies:
  These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. We currently do not use marketing cookies, but we reserve the right to do so with your explicit consent in the future.

Managing Your Cookie Preferences
When you first visit our website, a pop-up banner will appear, giving you the clear option to Accept or Reject non-essential cookies. According to Greek DPA guidelines, we do not use pre-checked boxes, scrolling, or continued navigation as a form of consent. Your consent must be a clear, affirmative action .

You can change your consent preferences at any time by adjusting your browser settings or using the “Cookie Settings” link in our website footer.

Blocking Cookies
Most browsers allow you to refuse to accept cookies. However, blocking necessary cookies may have a negative impact on the usability of our website .

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party processors to help us operate our website and provide our services, under strict conditions of confidentiality and in accordance with the GDPR.

These include:

• Google Analytics: For website analytics (only with your consent).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security & Retention

We have implemented appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

Retention Period:

• Contact & Booking Data: We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., Greek tax law requires invoices to be kept for 7 years).
• Web Analytics Data: Google Analytics data is retained for a period of 26 months.
• Images & Videos: Client photographs and videos are retained for a minimum of 1 year following delivery to support reprints and additional services.

7. Third-Party Links

Our website may include links to third-party websites (e.g., social media platforms). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to review the privacy policy of every website you visit.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy, please contact us:

By Email: info@soulsonsocial.com

Supervisory Authority:
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at:
1-3 Kifisias Ave., 115 23 Athens, Greece.
Website: www.dpa.gr .